Payments.
At Rotomshop.co.uk you can safely pay for online orders in many different ways. Rotomshop.co.uk is part of the Rotom Group.
Credit Card
At Rotomshop.co.uk you can pay using the well-known and even more secure methods of Mastercard, Visa, Maestro and American Express.
Our merchant site is a member of the 3D-Secure program for securing transactions on the Internet. If your credit card has this security, you will be directed to a page of your bank where you will be asked to enter data to verify your identification.
A page will appear with all the transactions' references. We advise you to print it out or write down these references.
Bank Transfer
This is a form of purchase based on the prepayment of your order. Before delivery of the ordered products, you can send a bank transfer for the invoice amount via an electronic transfer form, after receiving your transfer your order will be sent immediately. In your order confirmation, it will be explained to which IBAN account number you have to transfer the prepayment. The payment term of a prepayment by bank transfer is 5 working days, after that the payment term expires and your order will be cancelled if the payment is not received by us in time.
We accept online payments by bank transfer. It is possible to make a bank transfer directly through our account. Select "bank transfer" in the payment step.
Our bank details and IBAN are indicated on our invoices and are re-specified by e-mail in the confirmation of your order. Please clearly indicate your order number when making the transfer so that we can mark your order as paid as soon as possible.
Transfers and payments can be made to:
Account Number: 26145168 Sort Code: 30-64-10 BIC: LOYDGB21660 IBAN: GB47 LOYD 3064 1026 1451 68
Orders paid for by bank transfer are processed and sent after receipt of your payment. If, after validating your order, you wish to change your payment method to speed up the processing of your order, we invite you to send us a request by email to [email protected] specifying your order number.
We would like to draw your attention to the fact that payment by bank transfer slows down the processing of orders and can lead to inconveniences in terms of product availability: a delay of 3 to 4 working days in receiving and processing your transfer may be accompanied by unavailability of the products, as the products are not reserved within this time interval.
In the event of failure to receive the transfer within 14 days of the buyer's confirmation of the order, the order will be considered cancelled. If this happens, we invite you to replace your order immediately to receive it as soon as possible.
Pay by Invoice within 30 days.
It may be possible for you to have an invoice account, as long as you have met the criteria below.
You will need to discuss Invoice orders with us before placing your order.
There is a £1000.00 minimum order value to qualify for this payment option.
This option is reserved for businesses only to benefit from the 30-day payment option free of charge from your second order.
This payment method is subject to the validation of your file, and on the condition that you have placed and paid for a first order on our site.
Your first order must be paid for upfront via either Card payment or Bank Transfer. We will then proceed with the credit checks ready for you to place your second order on account. If you choose to pay via invoice on your first order, we will contact you to make a payment via bank transfer or a credit/debit card payment link that we can send you.
=> To download an account creation request form, please click here: Download PDF
Documents to be attached to your application: bank details and letterhead of your company
How do I order online when Paying by Invoice?
1) Place your order like usual on the site and at the checkout you will be able to choose the Pay By Invoice option (we will make this available when you are ready to order).
2)Your order will then be completed and you will receive an order confirmation. As long as you qualify for an invoice account and have previously placed and paid for your first order.
3) The order will now be processed and you will receive your goods.
4) You will receive the invoice on delivery of the goods and then you will have 30 days to make payment.
Alternatively, you can email us at [email protected] and let us know what products you would like to order and the quantities, and then we can prepare a quote for you. If you are happy to proceed, we can then convert the quote to an order and proceed from that point as usual.
Quotes.
We are happy to provide quotes for any of our products. If you would like to request a quote, you can fill out the form on the product page or email us at [email protected].
Please note: Any quote and price supplied are only valid for 14 days from the time the quote is sent to the customer. This is due to changing supplier and transport costs that may occur if the quote is left for a longer period. We reserve the right to update the price of the products or service charge at any time, subject to changes in our costs.
Security
Your personal information is safe with Rotomshop.co.uk. We appreciate the trust you place in us and we will, therefore, handle your data with the utmost care. When you place an order through Mollie (Credit card or PayPal), a very safe and proven technique is used; the Secure Socket Layer. SSL encrypts data that is sent over the SSL connection. Firefox, Chrome, Safari and Internet Explorer support SSL.
